We notice you.
What do I mean by that?
We've been established here for more than 20 years- drycleaning everything under the sun. When we see new faces that come through our doors on a daily basis, we notice. We don't gloss over our customers. We don't take you for granted.
That's why we are always asking the questions: "How did you find out about us?"
And that's also why we want to know who you are, and we can best help you.
Sure, this isn't a new idea, but its what keeps us connected to our wonderful customers (you).
We look forward to seeing you this week!
Thomas & Suzy
Highland Square Cleaners
Who's Suzy?
For those of you who don't know - Suzy is kind of a celebrity here in the Northwest Suburbs. Her reputation is known, and extends to other surrounding neighborhoods for her innovative alteration style.
Her attention to detail and experience is unmatched. Over the years, she has encountered just about every garment, brand, material, and issue there is.
Just one look at her hands, and you'll know. She's been burned by irons, pierced by needles, and scalded by steam. Suzy starts on your clothes early, and stays late stitching away until she has double vision.
While we have added expert team members who have helped with the overwhelming demand here at Highland Square Cleaners, they are always under Suzy's watchful eye. All articles of clothing must pass her inspection - no exceptions.
Its no wonder all customers who find us through 5 star reviews on Google, Yelp, Yahoo, Foursquare, etc. only look for Suzy. It's like a broken record!
"Where's Suzy?"
"Is Suzy here?"
"I want to talk to Suzy about my clothes/wedding dress/alterations."
Look, Suzy is great, but all this talk about her sometimes makes me feel left out! :)
Maybe its because people enjoy talking to her. Maybe they feel her work and words are a genuine extension of her love. Maybe its a mix. Still though, it wouldn't hurt for people to look for ME once in a while! "Is Thomas here?" See? Sounds good! :) I'm just kidding.
We are so grateful to have you as our customers, we prove it every day.
Cheers to Suzy!
Thomas
Highland Square Cleaners
Her attention to detail and experience is unmatched. Over the years, she has encountered just about every garment, brand, material, and issue there is.
Just one look at her hands, and you'll know. She's been burned by irons, pierced by needles, and scalded by steam. Suzy starts on your clothes early, and stays late stitching away until she has double vision.
While we have added expert team members who have helped with the overwhelming demand here at Highland Square Cleaners, they are always under Suzy's watchful eye. All articles of clothing must pass her inspection - no exceptions.
Its no wonder all customers who find us through 5 star reviews on Google, Yelp, Yahoo, Foursquare, etc. only look for Suzy. It's like a broken record!
"Where's Suzy?"
"Is Suzy here?"
"I want to talk to Suzy about my clothes/wedding dress/alterations."
Look, Suzy is great, but all this talk about her sometimes makes me feel left out! :)
Maybe its because people enjoy talking to her. Maybe they feel her work and words are a genuine extension of her love. Maybe its a mix. Still though, it wouldn't hurt for people to look for ME once in a while! "Is Thomas here?" See? Sounds good! :) I'm just kidding.
We are so grateful to have you as our customers, we prove it every day.
Cheers to Suzy!
Thomas
Highland Square Cleaners
Why Us?
There are so many choices out there - when it comes to taking care of your clothes.
It seems on every street corner, plaza, or mall, there is another discount cleaners popping up boasting decent work and even cheaper prices.
We've been in business for decades, and we've seen them come and go. How have we been able sustain over the years? Are we perfect?
No, we aren't perfect. We never claimed to be. But, we are the best. We work with our customers to give them the results WE ourselves would want. Never mind the awards, the customer recommendations, etc... When you come in to our shop, you'll know that we care. Keeping an establishment like ours thriving over many years doesn't happen by accident. It happens because we are always learning, giving you, our customers the best possible service we are capable of. We are always upfront with you when it comes to difficult garments, and we consult you when it comes to creative solutions to your challenging alterations.
So... Why us?
We treat you with the experience we would want if we went to the best drycleaners around.
See you soon!
It seems on every street corner, plaza, or mall, there is another discount cleaners popping up boasting decent work and even cheaper prices.
We've been in business for decades, and we've seen them come and go. How have we been able sustain over the years? Are we perfect?
No, we aren't perfect. We never claimed to be. But, we are the best. We work with our customers to give them the results WE ourselves would want. Never mind the awards, the customer recommendations, etc... When you come in to our shop, you'll know that we care. Keeping an establishment like ours thriving over many years doesn't happen by accident. It happens because we are always learning, giving you, our customers the best possible service we are capable of. We are always upfront with you when it comes to difficult garments, and we consult you when it comes to creative solutions to your challenging alterations.
So... Why us?
We treat you with the experience we would want if we went to the best drycleaners around.
See you soon!
Spring Flowers... Love is in the air!
We wonder... will the weather make up its mind?
One day its warm, the next its back to being very very cold. Well, not that cold.
The new wardrobe is being brought out - ones with shorter sleeves, and shorter pant legs.
Just so you know we are being bombarded by customers dropping off all their winter clothes so they can be cleaned the right way and stored for the summer. Don't worry, we are making time for you and your clothes. We are standing by and are looking forward to seeing you in the weeks to come.
If you have any questions about your certain garments, come in and ask away!
Thomas & Suzy
The new wardrobe is being brought out - ones with shorter sleeves, and shorter pant legs.
Just so you know we are being bombarded by customers dropping off all their winter clothes so they can be cleaned the right way and stored for the summer. Don't worry, we are making time for you and your clothes. We are standing by and are looking forward to seeing you in the weeks to come.
If you have any questions about your certain garments, come in and ask away!
Thomas & Suzy
Happy Valentine's Day from your favorite Cleaners!
Happy Valentine's Day - a day when we show our love and appreciation for all our customers.
Oh wait... That's what other places do.
We show our love and appreciation for our customers EVERY DAY!
This is a quick blog post to say thank you. That's it!
Oh wait... That's what other places do.
We show our love and appreciation for our customers EVERY DAY!
This is a quick blog post to say thank you. That's it!
How Cold Is Too Cold? - How Do We Treat Your Clothes?
Its never too cold for us! Come on by, because you will see us steaming away!
Oh, by the way. Happy New Year!
Ok, back to business...
If you have any sweaters, etc that had certain items spilled on them, bring them in. Be sure to tell us what exactly the stain is so that we can have the best plan of attack when cleaning.
"What? You mean you don't just throw them in the washing machines and let them sit?"
Um. NO. We don't. Every garment deserves their individual attention. Every piece of clothing is made of different material, and every stain could be acidic or not. Detergents, or other methods to remove stubborn stains without ruining clothes is a science and an art form.
Who will you trust with your clothing? Read our reviews on Yelp, Yahoo & Google. There's a reason people bring their wedding dresses to us to get preserved!
See you soon!
Oh, by the way. Happy New Year!
Ok, back to business...
If you have any sweaters, etc that had certain items spilled on them, bring them in. Be sure to tell us what exactly the stain is so that we can have the best plan of attack when cleaning.
"What? You mean you don't just throw them in the washing machines and let them sit?"
Um. NO. We don't. Every garment deserves their individual attention. Every piece of clothing is made of different material, and every stain could be acidic or not. Detergents, or other methods to remove stubborn stains without ruining clothes is a science and an art form.
Who will you trust with your clothing? Read our reviews on Yelp, Yahoo & Google. There's a reason people bring their wedding dresses to us to get preserved!
See you soon!
Holiday Hours!
Hi everyone!
Ho Ho Ho and all that merry jazz. We hope you stay safe during the holiday season!
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Here is our list of hours:
Wed Dec 24: Open at 7am till 4pm
Thurs Dec 25: Closed all day
Fri Dec 26: Open at 7am till 4pm
Wed Dec 31: Open 7am till 4pm
Thurs Jan 1: Closed all day
Fri Jan 2: Open 7am till 4 pm
Sat Jan 3: Open all day 7 - 6
Sun: Closed all day (as usual)
After all the holiday madness we will resume regular business hours: M-F 7-7, Sat 7-6, Sun closed.
Hopefully this clears up any confusion!
If you have the time for some holiday giving - feel free to give us amazing reviews that we work hard for.
Google: Click here
Yelp: Click here
Yahoo: Click here
Ho Ho Ho and all that merry jazz. We hope you stay safe during the holiday season!
Wed Dec 24: Open at 7am till 4pm
Thurs Dec 25: Closed all day
Fri Dec 26: Open at 7am till 4pm
Wed Dec 31: Open 7am till 4pm
Thurs Jan 1: Closed all day
Fri Jan 2: Open 7am till 4 pm
Sat Jan 3: Open all day 7 - 6
Sun: Closed all day (as usual)
After all the holiday madness we will resume regular business hours: M-F 7-7, Sat 7-6, Sun closed.
Hopefully this clears up any confusion!
If you have the time for some holiday giving - feel free to give us amazing reviews that we work hard for.
Google: Click here
Yelp: Click here
Yahoo: Click here
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