We notice you.
What do I mean by that?
We've been established here for more than 20 years- drycleaning everything under the sun. When we see new faces that come through our doors on a daily basis, we notice. We don't gloss over our customers. We don't take you for granted.
That's why we are always asking the questions: "How did you find out about us?"
And that's also why we want to know who you are, and we can best help you.
Sure, this isn't a new idea, but its what keeps us connected to our wonderful customers (you).
We look forward to seeing you this week!
Thomas & Suzy
Highland Square Cleaners
Who's Suzy?
For those of you who don't know - Suzy is kind of a celebrity here in the Northwest Suburbs. Her reputation is known, and extends to other surrounding neighborhoods for her innovative alteration style.
Her attention to detail and experience is unmatched. Over the years, she has encountered just about every garment, brand, material, and issue there is.
Just one look at her hands, and you'll know. She's been burned by irons, pierced by needles, and scalded by steam. Suzy starts on your clothes early, and stays late stitching away until she has double vision.
While we have added expert team members who have helped with the overwhelming demand here at Highland Square Cleaners, they are always under Suzy's watchful eye. All articles of clothing must pass her inspection - no exceptions.
Its no wonder all customers who find us through 5 star reviews on Google, Yelp, Yahoo, Foursquare, etc. only look for Suzy. It's like a broken record!
"Where's Suzy?"
"Is Suzy here?"
"I want to talk to Suzy about my clothes/wedding dress/alterations."
Look, Suzy is great, but all this talk about her sometimes makes me feel left out! :)
Maybe its because people enjoy talking to her. Maybe they feel her work and words are a genuine extension of her love. Maybe its a mix. Still though, it wouldn't hurt for people to look for ME once in a while! "Is Thomas here?" See? Sounds good! :) I'm just kidding.
We are so grateful to have you as our customers, we prove it every day.
Cheers to Suzy!
Thomas
Highland Square Cleaners
Her attention to detail and experience is unmatched. Over the years, she has encountered just about every garment, brand, material, and issue there is.
Just one look at her hands, and you'll know. She's been burned by irons, pierced by needles, and scalded by steam. Suzy starts on your clothes early, and stays late stitching away until she has double vision.
While we have added expert team members who have helped with the overwhelming demand here at Highland Square Cleaners, they are always under Suzy's watchful eye. All articles of clothing must pass her inspection - no exceptions.
Its no wonder all customers who find us through 5 star reviews on Google, Yelp, Yahoo, Foursquare, etc. only look for Suzy. It's like a broken record!
"Where's Suzy?"
"Is Suzy here?"
"I want to talk to Suzy about my clothes/wedding dress/alterations."
Look, Suzy is great, but all this talk about her sometimes makes me feel left out! :)
Maybe its because people enjoy talking to her. Maybe they feel her work and words are a genuine extension of her love. Maybe its a mix. Still though, it wouldn't hurt for people to look for ME once in a while! "Is Thomas here?" See? Sounds good! :) I'm just kidding.
We are so grateful to have you as our customers, we prove it every day.
Cheers to Suzy!
Thomas
Highland Square Cleaners
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